Vertical Wave User Manual

Contents

Contents

How to use this guide

Getting help

List of features by phone type

Fixed Buttons vs. Pre-programmed/Feature Buttons - - - - - - - - -

Using Call Waiting, Call Park, Pickup, and Transferring Features

Call announce

Switching between calls

Making calls

Using account codes

Disabling call waiting for a call

Using Wave Phone Features

Authorization codes

Call appearance

Using call history

Call park

Call pickup

Call record

Call return

Caller id blocking

Callers list

Callers list screen display

Camp-on (callback)

Centrex features

Conference calls

About dial-by-name [d

Direct station select/busy lamp field (dss/blf)

Directory list

Do not disturb

About flash [all

Forward calls

Using a headset [all

Station with or without a call or line appearance

Placing a call on hold [all

Hot desk (aka mobile extension)

Intercom button

Joining a call

Mobile extension

Multiple call handling

Setting night answer [all

Making and receiving a sip page

Paging a specific group/zone [s

Password protection

Phone relocation

Using the privacy feature [d

Using redial [s] / [d

Saved number redial

Silent monitor

Speed dial

Using system speed dial [d] / [a

Supervising calls (monitor/coach/join)

Making a blind transfer [all

Making a supervised transfer [all

Transferring calls to voicemail [all

User programmable buttons (on the phone or console)

Using programmable keys [d

Using the voicecall feature [s] / [d

Using voicemail

Logging in from your own wave phone

Logging in from any external phone

Setting or changing your password

Listening to and managing messages

Listening options

Recording and sending messages

Message delivery options (urgent or private messages)

Managing your voicemail account

Recording your voice title name

Setting voicemail notification

Setting your status commands

Using visual voicemail (digital phones only)

About wave sip phones

Vertical sip phones 9133i and 9143i

Vertical sip phone 9112i

Vertical sip phones 480i/ct and 9480i/ct

Edge sip phone 5000i - 8 button

Using the phonebook button on an edge sip 5000i phone

Edge sip phone 5000i - 24 button

Edge sip phone 5000i - large lcd

Aastra sip phone 53i

Aastra sip phone 55i

Aastra sip phone 57i

Hard keys

Line status lights

Display information

Phone settings

Sip phone feature codes

About wave digital phones

Dect / ranger cordless phones

Edge 100 - 12 button

Edge 100 - 24 button

Edge 700 phone - 8 button

8 button - feature keys & functions

Edge 700 dss console - 48 button

24 button - product view

24 button - feature keys & functions

Impact scs (8012) - 12 button

Impact scs (8024) - 24 button

Impact scs (8312) - 12 button

Impact scs (8324) - 24 button

Infinite enhanced phone - 8 button

Infinite executive and enhanced phones - 12 button

Infinite executive and enhanced phones - 24 button

Triad enhanced phone - 8 button

Triad executive and enhanced phones - 12 button

Triad executive and enhanced phones - 24 button

Vodavi enhanced phone - 8 button

Vodavi executive phone - 8 button

Vodavi executive phone - 30 button

Using a digital phone

Set up and installation

Making the connections

Volume reset override

Digital phone feature codes

About wave analog phones

Analog phone feature codes

Counterpath sip softphone

Before you begin

Using the Counterpath eyeBeam SIP Softphones with

Troubleshooting

Phone types and voicemail features

Digital phones

Sip phones